Had a good experience relaxing experience no pressure just unfortunately we couldn't come up to with a deal next time
Very good service and friendly people.
Nick in sales was courteous, knowledgeable, and professional. A pleasure to do business with. He followed up in a timely manner and addressed all our questions and concerns. Very pleasant experience.
Just picked up a 2019 Ford Escape SEL, a lease, to replace my 2016 Ford Escape Titanium, also a lease. The entire experience could not have gone any better, and this is my tenth vehicle in 40 years. . I had a few payments left on the old lease, and was way over on miles due to my work. They made the entire transaction very clear, the numbers worked, the economics of it were clear, the service was excellent, and the price was right. I give my Kistler guy, Steven Eckstein, a 10+++ for his efforts and the result. I have been using their service department for two years, and that too is excellent.
Service was great
Once we walked in, we did not sense the "sales pressure" that you usually feel with other dealers and that was reassuring. Once we were seated with Jeff Mathes (I think that's right) in the used car section, he was easy-going and easy to conversate with. I like the extra service with our Ford pre-owned certified F-150. Jeff even got us an appointment to get the windows tinted! Great job, Jeff! I will certainly return when I am in the market for another vehicle! I think this was great experience. The fiance manager was honest and only gave the warrant mileage he thought we would use and not be overpriced with mileage we would never come close too. We appreciated that! Wonderful atmosphere! Thanks everyone!
I've bought and sold many cars over many decades, and this was one of the best dealership experiences I've ever had. Friendly people; no nonsense and a good deal handled very efficiently. It doesn't get much better than that.
I’ve bought and sold many cars over many decades, and this is probably the best experience I’ve ever had at a car dealership. Great staff; no nonsense and a truly great deal. No buyers remorse here... I am a very happy customer.
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