This is the second truck that I have leased off of Kistler Ford. Steven has always helped me find a truck that suits me and, has always made the process easy and streamlined. I will never go to another dealership!
As soon as I arrived, I was heated with kindness and hospitality. I already knew what vehicle I wanted from research. After describing it, they knew exactly what vehicle I meant, let me tests drive it, and finalized the papers very quickly. 5 start rated service.
We were really undecided on what hat type of vehicle we were going to buy, but Aaron Byler was extremely patient and helpful! Will definitely do business with Aaron in the future! The finance manager was very kind and professional even giving both of my kids Gatorades which was awesome.
Everything was easy going. Aaron did a fantastic job explaining options and ultimately getting me into something I can afford and what I wanted! My car broke down and was in a pinch...he did not take advantage of that, just explained all options and got me into a great truck!
After stopping in and inquiring about a model of car we were considering we were met by Steven Eckstein. We found Steven to be very knowledgeable and patient. We were not pressured and he was very willing to go out of his way to look for exactly what we wanted. After giving the matter of purchasing a car through Steven or continuing to look, we decided we were in good hands and needed to look no further.
The experience of turning in my 2017 for a new 2020 Escape was fantastic! Steven & Bob were great in evaluating and presenting my options. The entire Kistler team was extremely helpful.
Steven was very knowledgeable about the car and the leasing process. He made our experience pretty quick. Kistler worked hard to make sure we returned to them to sign a new lease. I appreciate the effort and the follow through.
Although the entire experience took longer than usual I was very pleased with everything everyone did to help me, and how understanding and friendly they were. Although I did not leave with the car I initially wanted I am very happy with the car I did get and with everyone at Kistler Ford.
We have gone through Steven a couple of times now and he has been great to work with. Friendly, patient, willing to work through whatever obstacles to get us in a car. We will return to Kistler every time we need a vehicle.
Great experience with Aaron and Kistler. No pressure just information! Aaron had great personality and a joy for what he does. Puts you at ease with his knowledge and demeanor! He had everything ready for me! Will be back for the next vehicle!
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